Delivery and shipping
Clothing orders are delivered:
- within NZ by courier, in 2 - 5 days depending on availability.
- worldwide by courier, delivery time is 10 - 20 days.
Delivery times worldwide are 15 - 30 days.
We will email you with a tracking number for your purchase and updates re shipping.
Exchanges and returns
Because we are an online only boutique, we appreciate that you do often need to try before you confirm your purchase. With the exception of sale items (see below), we are happy for you to return your purchase if its not right for you, but you'll need to;
- contact us by email at email@example.com, within 48hrs of receipt of your purchase, and
- return your purchase within 7 days of receipt, and
- ensure that the pieces you are returning, are in the same new condition that they were sent to you in, and
- return with all the tags attached and in the original packaging.
SALE ITEMS: Because we will often heavily reduce items on sale, please choose carefully as we do not do returns on sale items.
Exchanges will be subject to stock availability and we will discuss this with you. If you'd like to exchange your purchase, you'll need to email us on firstname.lastname@example.org within 48hrs.
Terms and Conditions
YOUR PRIVACY: Helen Ryan Fashion Design is fully committed to protecting your privacy at all times. We will only use the information we collect from you to inform you of updates and promotions or sales, and reply to your messages. We will not pass on your personal information or email address to a third party without your permission.